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FAQ

To import a certificate in Mozilla Firefox, you have to have backup file (.pfx or .p12) and folow the steps:

From the browser menu, click on the right upper button and select Options, than  select the Privacy & Security option from the menu on the left side, go down and click on View Certificates. From tab Your Certificates, select Import, than select the file with your certificate. Enter the password which you have set during the backup procedure for the certificate. You will receive a message that your certificate was successfully imported.

The Certificate should now appear in your list of personal certificates:

To make a backup of your certificate in Internet Explorer, please follow these steps:

From the browser menu click on the Tools button and select Internet Options/Content/Certificates. Then in the Personal tab, choose your certificate and click on the Export button:

 

By clicking the Export button, a Wizard opens,  which will guide you through the procedure of exporting a certificate. To continue, click Next, then choose „Yes, export the private key“. Choose a .PFX format in which  the certificate will be exported and choose to export the root certificates:

Enter a password to protect the private key. The password is only known by you, please remember it or write it down in a safe place!

Enter a file name and location to which you will export the certificate. At the end, you will get a message for succesful export.

 

To import a certificate in Internet Explorer (IE), you have to have backup file (.pfx or .p12) and folow the steps:

From IE, chose Tools/Internet Options/Content/Certificates. Then in Personal tab, click Import, and the wizard will guide you through the procedure of importing a certificate. Choose Browseselect the file with your certificate. Enter the password which you have set during the backup procedure for the certificate. Check Mark the private key as exportable and click Next to continue. Select the “Automatically select the certificate store based on the type of certificate” option, then Next and Finish. You will receive a message that your certificate was successfully imported. The certificate should now appear in your list of personal certificates:

 

 

To make a backup of your certificate in Mozilla Firefox , please follow these steps:

Open the web browser Mozilla Firefox, click on the right upper button and select Options, select the Privacy & Security option from the menu on the left side, then click on the button View Certificates

Choose your certificate and select Backup button:

Enter a file name and location, choose the format of the file in which you will export the certificate (.p12). Click on Save to continue. Enter a password to protect the private key. The password is only known by you, please remember it or write it down in a safe place!

You will receive a message that you successfully exported your certificate and private key:

 

 

Windows 8/8.1 or Windows 10 users can change the PIN of the Gemalto ID Prime PKI token with the following procedure:

Insert the Gemalto ID Prime PKI token in the PC and press CTRL+ALT+DEL on the keyboard. Several options will be displayed, from which you need to select Change a password

In the next window, in the lower part select Sign-in options

Then select the right picture Smart Card PIN change

In the PIN field insert the current PIN for the Gemalto ID Prime PKI token, and in the next two fields insert the new PIN. The new PIN has to contain exactly 6 digits. For confirmation click

At the end, a message for a successful change of the PIN is displayed and we press OK.

Software & Drivers

Minidrivers for Gemalto ID Prime (.NET & MD) PKI tokens: (Requered for Internet Explorer)

PKCS#11 Library for Gemalto ID Prime (.NET & MD) PKI tokens: (Requered for Mozilla Firefox and for e-tax portal: https://etax-fl.ujp.gov.mk/ )

Software for Gemalto Java PKI token (Requered for Internet expolorer and for Mozilla Firefox)

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